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FAQs

Can orders be shipped outside the U.S.?

Yes, orders can be shipped worldwide, FOB Ventura, CA. Orders within the U.S. are generally shipped via UPS. Custom crates are made for larger heavier murals and can be purchased or returned to our factory with a call tag.

Are the coasters thirsty enough to absorb water?

Our coasters are made of natural stone and are not intended to absorb a lot of excess water. They are made with a complete corkback to protect your tabletop and make decorative conversational pieces..

How is the image put onto the surface and how durable is it?

The image is printed onto a special paper that releases the ink into the stone once it is heated. The polyester surface absorbs the ink and becomes permanently embedded. The surface can then be cleaned without damaging the image. Hot items can be placed onto a natural stone surface to be used as a trivet or hotplate.

Can you purchase the tiles without corkbacks?

All of our tiles can be purchased with no backing, just specify this in your customer comments box or email us corytileart@gmail.com

Can the tiles be used for in kitchen backsplash areas?

Yes, the tiles are very durable and can be cleaned easily. Simply order loose tiles, and have your tile installed by a professional who will properly seal your area. We also offer easy-to-install backsplashes with our hanging system that include walldogs and can virtually be mounted anywhere. Remove your piece from the wall to clean and then rehang perfectly level each time. Perfect for the homeowner who moves around!

Can the tiles be used for shower areas?

We use ceramic and porcelain tiles in wet areas because they are less porous than natural stones. The tiles are very durable and are typically used in shower areas. Simply order loose tiles, and have your tile installed by a professional who will properly seal your shower area. Our retail showroom features a 21 square foot waterfall as an example.

Do you offer other custom products not listed on your website?

Yes, we offer custom images on various types of products that we sell and have also made custom products upon request. There is a one time set-up fee which varies according to the job. Please feel free to email us to inquire about custom sizes and pricing corytileart@gmail.com.

What material are your products made of and how do you clean?

Our coasters are made of Travertine natural stone and Botticino Marble. They are easily cleaned with a mild dish soap and water, abrasive cleaners or pads are not recommended. Some of our mural products are made of ceramic and can be dusted with a clean cloth. After cleaned, a soft damp cloth can be used with a non-amonia glass cleaner. We recommend spraying onto a cloth rather than the piece itself.